Shipping policy

Shipping Policy

FORM11.STUDIO

Last updated: 28.03.2026

1. Overview

This Shipping Policy outlines how orders placed with FORM11.STUDIO are processed, shipped, and delivered.

2. Order Processing
Orders are processed within 1–6 business days after payment is confirmed
Orders are not processed or shipped on weekends or public holidays
During high-demand periods, processing times may be extended

You will receive a confirmation email once your order has been shipped.

3. Shipping Rates and Delivery Times

Shipping costs and delivery times are calculated at checkout based on your location.

Estimated delivery times:

Latvia & Baltic states: 2–6 business days
European Union: 4–9 business days
International: 7–16 business days

Please note that these are estimates and may vary.

4. Shipping Carriers

We work with reliable shipping partners to ensure safe delivery. The carrier will be selected based on your location and shipping option.

5. Tracking

Once your order is shipped, you will receive a tracking number via email.
You can use this to monitor your shipment in real time.

6. Customs, Duties, and Taxes

For international orders:

Customs duties, taxes, and import fees may apply
These charges are the responsibility of the customer

FORM11.STUDIO is not responsible for delays caused by customs.

7. Delivery Issues

Please ensure that your shipping address is correct at checkout.

FORM11.STUDIO is not responsible for:

Incorrect or incomplete addresses
Failed delivery attempts
Packages marked as delivered by the carrier

If a package is returned to us, additional shipping fees may apply for resending.

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

Contact us within 48 hours of delivery (or expected delivery date)
Provide your order number and any relevant photos

We will work with the shipping provider to resolve the issue.

9. Contact

For any shipping-related questions:
Email: hello@form11.studio
Brand: FORM11.STUDIO